Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Downtown Veterinary Clinic has been provided. Apply now at scratchpay.com.

"This clinic was wonderful! I have had vet clinics in the past that were so cold and treated animals like objects instead of living breathing creatures. Every single person at this clinic was kind and caring. They worked with me on appointment dates/times and financial planning. They called me and sent multiple emails in confirmation of everything. Although things have gotten more difficult because of the virus, they were communicative and clear about how the process would work. My dog seemed more energetic and happy after leaving (never had a pet do that!) so they must have been so caring and comforting with him. Although I only used them for routine services and am not aware of performance with things like sicknesses and surgeries, I feel that they would do well. I definitely recommend to anyone in the area!"

Willow

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